More electrical work, without the phone tag.
From a tripping fuse box to a full rewire, enquiries become jobs on their own, arrive with the photos and details you need, and the customer knows when you’ll call.
- Website booking
- Job created and assigned
- Team alerted
- Customer called back
- Advert credited with the job
Get more work, without chasing it
Most trades don’t need more enquiries first. They lose the ones they already get, in the gap between the website, the office and the van.
On site all day
With the power off and tools in hand, calls go to voicemail. Most customers don’t leave a message; they ring someone else.
Quotes that take three calls
Fuse box, property age, where the charger should go: chasing details by phone eats your evenings.
Big jobs lost in the pile
A rewire or charger enquiry sits in the same inbox as a light fitting, and nobody spots it until the customer has booked someone else.
Clicks that don’t book
Ads bring calls, but nobody can say which ones became paid jobs, so the budget keeps paying for the ones that don’t.
By hand
- Enquiry lands in an inbox
- Waits until someone is free
- Retyped into the job system
- Customer has booked someone else
Automated
- Customer books online
- Job created and assigned at once
- Team alerted with every detail
- Customer called back first
How it works
Five steps, none of them done by hand.
- 1
Customer books online
A short form built for phones: what they need, name, number, postcode. Spam is filtered out invisibly.
- 2
A job appears in your system
The job is created in the system you already use, with the visit pencilled in and your team assigned. Existing customers are matched, not duplicated.
- 3
Your team is alerted
The office and the engineer on call get the details at once, with a link straight to the job.
- 4
The customer knows what happens next
Their confirmation shows when you will ring and the numbers you will ring from, so they pick up.
- 5
Details and photos follow
Optional questions and photos go onto the same job, so the engineer arrives with the right kit.
Less waste, more profit
Technology-led, decisive processes replace the manual steps where time, visits and ad spend leak away.
No admin retyping
Enquiries arrive as ready-made jobs with the visit pencilled in and the team assigned. Office hours go on customers, not data entry.
First to call wins more work
Customers are called back in minutes, not hours, so fewer enquiries leak to the next business they contacted.
Fewer wasted visits
Answers and photos arrive with the job, so the engineer brings the right parts and finishes on the first visit more often.
Every lead kept
Out-of-hours, busy-day and even failed enquiries are caught, stored and followed up. Nothing depends on someone checking an inbox.
Ad budget that follows profit
Every call and booking is traced back to the advert that produced it, so spend moves to what books jobs and away from what doesn't.
Decisions in days, not quarters
Clear numbers on where visitors hesitate and which pages win work, so changes are made, tested and kept or dropped quickly.
Clean customer records
Repeat customers are recognised instead of duplicated, so history, quotes and invoices stay in one place.
Powered by AI
Automated, around the clock.
A UK services company
A family-run field-service business. Enquiries arrived by form, email and phone, and were typed into their job system by hand, often hours later.
Client name withheld at their request. Newly launched, so results will be added once there is enough data to be meaningful.
What we built
- Every online booking now becomes a job on its own, with a visit scheduled from the moment it arrives and both managers assigned. Late-evening bookings move to the next morning.
- Returning customers are recognised automatically, so the customer list stays clean and history stays together.
- Customers are told they will be called back, usually within ten minutes in opening hours, and which numbers will ring, so they answer.
- Optional questions and photos land on the same job, so engineers turn up prepared.
- No enquiry is lost: if anything fails, the lead is kept, sent to the office and retried until it lands.
- Every advert is credited with the calls and bookings it produces, and visitor behaviour is measured with consent.
- Powered by AI.
What it looks like for an electrician
Examples of how it would run day to day. They are not results from a client.
A fault that won’t wait
Power problems are urgent, and the electrician who calls back first usually gets the job.
- 18:15am: a homeowner says their fuse box keeps tripping and adds a photo of it.
- 2The job is created and flagged for fault-finding, with the photo attached for the electrician.
- 3The customer is told who will call and from which number, so they pick up.
- 4The electrician arrives knowing what to expect, and the office can see which advert produced the job.
A car charger installation
Bigger jobs need details before a price. Collecting them up front saves the back-and-forth.
- 1A customer books a charger installation and answers three short questions about parking and the fuse box.
- 2Photos of the driveway and the board go onto the same job.
- 3The electrician prepares a quote with what they need already in hand.
- 4The booking is credited to the advert that produced it, so similar campaigns get the budget.
Built for
- Plumbers and heating engineers
- HVAC companies
- Electricians
- Installers and home-tech
- Cleaning and pest control
- Estate and letting agents (valuation and viewing requests)
Questions we get asked
Can we quote from photos?+
Often. Customers can add photos of the fuse box, the location and the existing setup, so you can prepare before you call and visit only when you need to.
How do I get more work as an electrician without buying leads?+
Win more of the enquiries you already get: answer faster, book automatically and follow up every one. Then put ad budget only behind the searches that turn into booked jobs.
Will it work with the system we already use?+
Almost certainly. We connect to the job, ticketing or customer system you already run, so your team keeps working the way they do now.
Do we need a new website?+
Not always. The booking process can be added to an existing site. Where the site itself is costing enquiries, we rebuild the pages that matter.
What if something goes wrong?+
Every enquiry is saved before anything else happens. If a step fails, it is retried automatically and the office is told, so nothing is lost.
Is the measurement compliant with UK and EU privacy law?+
Yes. Advertising measurement runs only with the visitor’s consent, and the rest follows the rules for anonymous statistics, with a clear notice and opt-out.
How long does it take?+
A typical setup takes a few weeks: a short discovery call, building the process, testing with real enquiries, then launch.
See where your enquiries go missing
Tell us how enquiries reach you today and which job system you use. We will show you what can be automated.
Get in touch