Terms of Service

1. Who these terms are between

These terms are between you and Playables Limited, trading as Playables. By using https://www.playables.com, subscribing to our newsletter, or contacting us through the site, you agree to them.

• Trading name: Playables
• Legal entity: Playables Limited
• Company number: 06342659 (registered in England & Wales)
• Registered address: Gascoyne House, Moseleys Farm Business Centre, Fornham All Saints, Bury St Edmunds, Suffolk, IP28 6JY
• Email: hello@playables.com

2. What this website is for

The site describes our services, publishes articles about e-commerce and digital growth, and lets you get in touch. It is provided free of charge for general information. Nothing on it is professional advice tailored to your business, and you should not rely on it as such. Where we quote results (revenue, conversion rates, growth multiples) they are historic results for specific clients and are not a promise of what we will achieve for you.

3. Consulting services

Any paid work we do for you is governed by a separate proposal, statement of work or services agreement, which takes precedence over these terms for that engagement. Submitting the contact form does not create a contract or an obligation on either side.

4. Newsletter

Subscribing is free. We send occasional articles and will not sell or rent your address. You can unsubscribe at any time using the link in every email. Sign-ups are confirmed by email to prevent abuse. How we handle your data is set out in the Privacy Policy.

5. Your use of the site

You agree not to:

• use the site in any way that breaks the law or infringes anyone's rights;
• attempt to gain unauthorised access to the site, its admin area, servers or databases;
• scrape or bulk-download content for republication without permission (automated access for search indexing and AI answer engines is permitted as described in our robots.txt and llms.txt);
• send spam, malware or misleading submissions through our forms;
• misrepresent your identity or your affiliation with any company.

6. Intellectual property

The content on this site (text, graphics, charts, code, and the Playables and KernoERP names and logos) belongs to us or our licensors. You may read, link to, and quote short extracts of our articles with attribution and a link back. You may not reproduce whole articles or use our branding without written permission.

7. Third-party links

We link to other sites where useful. We do not control them and are not responsible for their content or privacy practices.

8. Availability and changes

We aim to keep the site available but do not guarantee uninterrupted access. We may change, suspend or remove content at any time without notice. We may update these terms; the date at the top tells you when we last did so.

9. Liability

The site and its content are provided "as is". To the fullest extent permitted by law we exclude all implied warranties and are not liable for any loss or damage arising from your use of, or reliance on, the site or its content. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Nothing in these terms affects your statutory rights as a consumer, if you are one.

10. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute about them or about your use of the site.

11. Contact

Email hello@playables.com or use the contact page.